
I used to have a BlackBerry—the ‘Bold’ 9000. I liked it quite a bit and, for its time, it was a fine phone. I very seriously considered replacing it with another BlackBerry but decided to give Palm another chance with its WebOS operating system. After Palm’s implosion, I ended up choosing Android.
Born out of the two-way pager universe, Ontario-based Research in Motion (RIM) always had a different approach to phones than its industry peers. When they were on top, they were up against three competitors whose phone operating systems all came from PDAs—Palm, Microsoft, and Symbian. The iconic BlackBerry phones from the era before the iPhone were simpler and less powerful than their competitors’ phones, but they were incredibly reliable and easy to use. There was no stylus to juggle with, no touchscreen to smudge, and a keyboard that was a true pleasure to thumb-type on. Once you got the hang of the trackball, it was a clean and efficient way of getting around the interface.
Unique among smartphones, and likely a holdover from their two-way pager background, BlackBerry phones are very reliant on RIM’s data center. Every other smartphone I’ve ever owned or used—ones running Palm OS, Windows Mobile 6, Palm WebOS, Google Android, and Apple iOS—communicated directly with the Internet, either over the phone network or a local wifi network. When I go to log into my corporate email on my Motorola Droid, or when I go to the CNN web site, those connections go directly from my phone, to the network, to the destination.
BlackBerry phones, however, send most of their network traffic through the RIM data centers. On a BlackBerry, your phone’s email app is connected via your phone or wifi network to RIM’s data center, which then connects to your email provider. Your phone is not directly communicating with your email service. When I had my BlackBerry, even basic Internet browsing all went through the RIM data center . . . though my understanding is that newer BlackBerry phones don’t have this problem.
